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Web Survey Bibliography

Title Design Issues in Web-Based Electronic Business Surveys
Author Nichols, E. M., Murphy, E. D., Norman K. L., Rivadeneira, A., Eaton, C.
Year 2003
Access date 13.02.2006
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Abstract In this paper we present research testing the effect of alternative design layouts for self-administered electronic business surveys requiring a record-lookup procedure similar to that used by Norman et al. (2000). This research was conducted in a laboratory setting at the University of Maryland using 65 student subjects as proxies for business respondents. We measured data accuracy and respondent burden for each design issue tested in order to identify usable design solutions that will allow establishment respondents to complete electronic forms quickly and accurately with little perceived cognitive burden.
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Year of publication2003
Bibliographic typeReports, seminars
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Web survey bibliography - Reports, seminars (231)

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